NOTE: For your safety during the COVID-19 pandemic, we are unable to accept returns on any products.
In the event that an item is damaged, lost or incorrectly delivered, claims must be made within 7 days of receipt.
How to Return an Item
Submit a return request using the Contact Us form or call us at 407-904-7870 for a RMA (return merchandise authorization) number before returning the item. We will provide you with return instructions, including the proper return address. Returns received without an RMA cannot be processed. The RMA number must be requested within 14 days of purchase and the returned item should be received within 7 days of issuance of this number. Returnable items must be received by us within 14 days of the date of purchase. After this time, these items are not eligible for a refund.
Please carefully pack returned items in their original packaging, including all documentation. E-Z Breath is not responsible for shipping costs or damage on returned items. Please be advised that delivery confirmation must be requested at the post office for items sent by US mail. Since we cannot issue credit for a return without confirming its receipt, we recommend that all returns be sent using a delivery method that can be tracked and/or insured.
Problem with an Item
All items have manufacturer’s warranties against manufacturing defects. If a problem should arise while using the product, consult the package documentation for specific manufacturer terms and contact information. The product manufacturer is best equipped to troubleshoot operational problems and/or provide replacement items. Contact Us if you have additional questions or need other details.
Our restocking fee is calculated as 25% of sales price.